Privacy Policy

1. Overview

Wrong Side of Romance ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

2. Information We Collect

We may collect personal information you provide directly, such as your name, email address, billing and shipping address, payment details, and order history. We also collect technical data such as your IP address, browser type, and device information through cookies and similar technologies.

3. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your order, shipping, and customer support.
• To improve our website, products, and services.
• To send promotional emails, where you have consented to receive them.
• To comply with legal obligations and prevent fraud.

4. Cookies and Tracking

We use cookies and similar technologies to operate our website, analyze traffic, and understand how visitors interact with our store. You can manage cookie preferences through your browser settings.

5. Third-Party Services

We may share your information with trusted third parties who help us operate our store, process payments, fulfill orders, and analyze website traffic. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

8. Your GDPR Rights (European Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You can ask us to limit how we use your data.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can object to our processing of your data, including for direct marketing.
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at privacy@wrongsideofromance.com. We will respond within the timeframes required by applicable law.

If you believe we have not handled your request appropriately, you have the right to lodge a complaint with your local supervisory authority or the Information Commissioner's Office (ICO) in the UK.

9. International Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including the United States. We take steps to ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date.

12. Contact Us

For questions or requests about this Privacy Policy, please email us at privacy@wrongsideofromance.com.